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Wi-Fi & Internet · Choosing the right speed

Guide checked November 1, 2026 · Offers and availability vary; confirm current terms before buying.

How much speed do you really need?

Mbps means megabits per second: how much information a connection can move each second. 1 Gig is about 1,000 Mbps. It is not the same as the GB of storage in your computer.

Download: coming to you

Watching a show, opening a website, and receiving a photo use download speed.

Upload: going from you

Sending photos, backing up files online, video calling, and cameras saving to the cloud use upload speed. Check this number too.

Practical starting points for the whole household
Download planWho may be comfortable with it?
50–100 MbpsOne or two light users doing email, browsing, video calls, and one or two TV streams. Allow room for updates and other devices.
100–300 MbpsA sensible comparison range for many one- or two-person homes with several devices and more simultaneous activity.
300–500 MbpsA busier household with several people streaming, working, or downloading at once. It can also be good value if it is the provider’s lowest-priced suitable plan.
1 Gig or moreConsider for frequent very large downloads or many demanding users. Usually unnecessary simply to read email, print, or watch one TV. Compatible equipment is needed to benefit.

Count what is active at the same time, not just how many devices you own. Netflix recommends a stable 5 Mbps for one Full HD stream and 15 Mbps for one 4K stream. Other services differ, and your household needs spare capacity.

Netflix: recommended streaming speeds ↗

For video calls: Look for reliable upload speed and low delay. Around 10–20 Mbps upload is a useful shopping target for typical home calls and some uploading; several cloud cameras or heavy backups may need more. Check each camera’s requirements. This is headroom for the household, not a minimum for a single call.

More speed does not cure every problem. A faster plan will not repair an outage, weak bedroom Wi-Fi, a disconnected printer, or a slow old computer. Test the cause before paying for an upgrade.
How can I check whether the problem is speed or Wi-Fi coverage?
  1. Test near the main router, then in the room where you have trouble, using the same device.
  2. If possible, compare with a computer connected by an Ethernet cable. A router’s built-in test can also help distinguish the incoming service from room coverage.
  3. If it is good nearby but poor farther away, investigate coverage and placement.
  4. If all devices are slow even near the router, check for an outage, busy uploads, provider issues, or equipment problems.

Wi-Fi results vary by device, walls, interference, and time of day. You should not expect every wireless device to match the plan’s advertised maximum.

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Let’s make your home connection easier.

Mark can help review your bill and plan, investigate weak Wi-Fi, set up a mesh system, and reconnect printers and cameras. Have your provider name, current speed plan, approximate monthly internet charge, and problem rooms ready. Never send passwords or account payment details by text.

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